Help & Support

Get answers about WAEC checker delivery, payments, result checking, and what to do if something does not go smoothly.

Email Support

Get help by email when you need support with delivery, payments, or order details.

[email protected]

Phone Support

Call for direct help during active support hours.

+233 55 367 8552

WhatsApp

Use WhatsApp when you want help on mobile.

Chat on WhatsApp

Frequently Asked Questions

How do I purchase a voucher?+

Choose the quantity you need, continue to checkout, enter your phone number and preferred mobile money network, then complete payment. Your voucher details are delivered after successful payment confirmation.

How long does it take to receive my voucher?+

Voucher details are intended to arrive soon after successful payment. If delivery does not show up as expected, contact support with your transaction reference so the team can help.

What payment methods does Chekkly support?+

Chekkly supports MTN Mobile Money and Telecel Mobile Money.

I did not receive my voucher. What should I do?+

First check your SMS inbox carefully. If the voucher is still missing, contact [email protected] with your transaction reference so delivery can be checked and resent if needed.

How do I check my WAEC results after buying a voucher?+

After purchase, go to the official Ghana WAEC result portal, enter your examination details, and use the delivered serial number and PIN to complete the result check.

How many vouchers can I buy at once?+

You can purchase between 1 and 10 vouchers in a single transaction. If you need more, complete additional transactions or contact support for guidance.

What makes the process clear on Chekkly?+

Chekkly keeps the price, payment method, delivery flow, and support details clear so you know what to expect.

Can I get a refund?+

Refunds are only considered when payment succeeds but the voucher is not delivered. Once voucher details have been delivered, the sale is treated as final.

What if I entered the wrong phone number?+

Contact support immediately with your transaction reference. The sooner the issue is raised, the easier it is to resolve delivery.

Popular WAEC Support Pages

Pricing, result checking, and support.

Helpful Guides

How-to guides and FAQs.

Still need help?

Our support team is ready to help with delivery issues, purchase questions, and anything you need after payment.